LEYLAND OFFICE CLOSURE - Roebucks Solicitors

Former Roebucks Law Customer Notice
As of Friday 27 th September our Leyland office closed with all matters transferred to our Blackburn office.

Should our Leyland office have held your deeds, will or lasting power of Attorney documents these will remain in safe storage and we will continue with the safe-keeping of these documents. Storage will of course remain free of charge and nothing is affected by the closure.

Should you not wish for Roebucks to continue to retain your documents, you may attend our Blackburn office for collection. To arrange collection please follow the below procedure:

FOR WILLS
E-mail: documents@roebuckslaw.co.uk with your full name and address and any former address that may be on the Will and the date of the Will if known so we can identify the correct document in storage, advising you no longer wish for Roebucks to retain your documents.

We will acknowledge your request within 48 hours and arrange a convenient date/time for you to collect your documents. Our aim is to be able to provide you with your documents within 30 days of your request.

When you attend our Blackburn office, you will need to come with your ID (both photo and address verification) and will be asked to sign a receipt to confirm release.

Alternatively, you can call 01254 274089 and speak to one of our dedicated team to arrange collection.

If you cannot attend our Blackburn office for valid reasons then we can arrange to post the relevant documents to you. All documents will be sent by recorded delivery. To have your documents posted please follow the below procedure:

Please write to us at Roebucks Solicitors, One Cathedral Square, The Blvd, Blackburn, BB1 1FB requesting the release. The letter must contain your full name and address, an e-mail address should you have one, a wet signature and a photocopy of your ID and proof of address.

We will acknowledge your request within 48 hours and arrange for these to be posted within 30 days of your request. PLEASE NOTE, no documents can be released until we are provided with a copy of your ID (both photo and address verification).

FOR LASTING POWER OF ATTORNEY
E-mail: documents@roebuckslaw.co.uk with your full name and address and any former address that may be on the Lasting Power of Attorney and the date of the Lasting Power of Attorney if known, so we can identify the correct document in storage, advising you no longer wish for Roebucks to retain your documents.

When you attend our Blackburn office, you will need to come with your ID (both photo and address verification) and will be asked to sign a receipt to confirm release.Alternatively, you can call 01254 274089 and speak to one of our dedicated team to arrange collection.

PLEASE NOTE – documents can only be released to the client and not the attorneys. If the client has lost capacity, they can be released to the attorneys but only with supply of a medical note confirming that to be the position. The Client can consent to release of document to attorney if we are satisfied the client has capacity. In these instances, we can arrange for one of our specialist solicitors to call you and discuss everything in detail.

FOR DEEDS
E-mail: documents@roebuckslaw.co.uk with your full name and address and any alternative address that may be on the Deeds so we can identify the correct documents in storage, advising you no longer wish for Roebucks to retain your documents.

When you attend our Blackburn office, you will need to come with your ID (both photo and address verification) and will be asked to sign a receipt to confirm release.

Alternatively, you can call 01254 274089 and speak to one of our dedicated team to arrange collection.